Leading, Managing in the egalitarian Lions' Gate

When managers aren't prolific enough, then a "team leader" is a step below but pulls in the reins, so to speak. I will just add that this is similar to the reading's example of Toyota. How Toyota invests on R&D, and "Value Innovation Activity Program" In fast food chains the roles of managers and team leaders would strive to insist that every aspect of the customers experience is quality, and that is a valuable as well as sustainable mechanism.